Privacy policy

Effective from 1 May 2023

This privacy policy governs the processing of personal data and the use of cookies on the website https://kokkuost.ee (the website) operated by Cargoproff OÜ (Kokkuost.ee).

DEFINITIONS

Processing personal data means any operation involving the personal data of a website user (the user), including collection, processing, storage, correction or deletion.

Users are all persons who visit the website, use its services or provide information to Kokkuost.ee, for example by reading articles, ordering services or contacting Kokkuost.ee by email.

Services are all free and paid products and services offered by Kokkuost.ee.

PROCESSING OF PERSONAL DATA

By using the website, the user consents to the processing of their data in accordance with this privacy policy.

Kokkuost.ee collects the following personal data through the website in the ways described below:

• the user’s email address when they join the mailing list or send an email;
• the user’s name and email address when they submit an enquiry;

website usage statistics through Google Analytics and Facebook Pixel.

USE OF PERSONAL DATA

Kokkuost.ee uses personal data:

to provide services, for example to enter into and perform contracts, communicate with the user and send invoices;

to email the user notifications about new articles, services and campaigns, but only with the user’s prior consent.

Kokkuost.ee uses website usage statistics to improve the user experience and make marketing more effective.

The user may prohibit the processing of their personal data at any time, except where processing is necessary to fulfil a contractual obligation, including the provision of a service.

DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

A third party is a contractual partner of Kokkuost.ee that processes personal data and whose product or service Kokkuost.ee uses to provide services to the user.

In its day-to-day operations, Kokkuost.ee may use third parties that provide:

• email delivery and management systems;
• website hosting;
• website usage analytics;
• social media services and social media analytics;
• accounting software.

In addition to the third parties listed above, Kokkuost.ee shares users’ personal data with cooperation partners only to the extent necessary to provide a service to the user.

RETENTION AND SECURITY OF PERSONAL DATA

Kokkuost.ee retains personal data for as long as necessary to fulfil its purpose or comply with the law. For example, accounting records are retained for seven years after the end of the financial year, while an email address on the mailing list is retained until the user requests its removal.

Kokkuost.ee takes all reasonable measures to protect the personal data it processes. Only authorised persons may access personal data for modification or processing, and all users’ personal data is treated as confidential.

USER RIGHTS

The user has the right at any time to:

• request access to their data;
• request correction, completion or, under the conditions prescribed by law, deletion of their personal data;
• request restriction of the processing of their personal data;
• request portability of their personal data.

To exercise these rights, the user must send a request to info@kokkuost.ee.

Users on the Kokkuost.ee mailing list can unsubscribe and stop receiving emails by following the link at the end of an email.

Users can restrict the use of cookies through their browser settings.

If users believe their rights have been infringed in the processing of their personal data, they may contact the Estonian Data Protection Inspectorate.

COOKIES

The Kokkuost.ee website uses cookies to improve the user experience, make marketing more effective and collect usage statistics.

By using the Kokkuost.ee website, the user agrees to the use of cookies as described in this policy.

A cookie is a small text file that the browser automatically saves on the user’s device. Cookies may be created by different service providers, such as Google and Facebook. Cookie files are not harmful to the computer.

There are two types of cookies:

• Persistent cookies remain in the cookie file on the user’s computer. They may be used, for example, to recognise returning visitors, tailor website content to their needs or collect statistical data.
• Session cookies are temporary and disappear when the user leaves the website or closes the browser. They may enable certain website functions, such as requesting a service or product.

Cookies collect information about how the website is used so that it can be made more personalised and user-friendly. They also help collect usage statistics to measure and improve website performance and support effective marketing.

The user is considered to have accepted cookies if cookies are enabled in their browser settings. Browsers often allow cookies to be saved on the device by default. Users can disable or delete cookies by changing their browser settings. The website may not work correctly without cookies. Instructions for deleting and configuring cookies are available, for example, for Chrome and Internet Explorer.

Kokkuost.ee uses Google Analytics to collect usage statistics, including pages visited, time spent, number of visits, devices used, traffic sources and other statistics.

Google Analytics may also collect information about user activity without cookies. To prevent Google Analytics from using their data, users can install the Google Analytics opt-out browser add-on.

The following links provide more information about Facebook advertising and Facebook Pixel.

CHANGES TO THIS PRIVACY POLICY

Kokkuost.ee reserves the right to amend this privacy policy unilaterally and without prior notice to ensure compliance with the law. The latest version is always available on the website.

For any questions about this privacy policy or data processing, please contact info@kokkuost.ee.